Soft Courses · Human Factors / CRM
Human Factors / CRM
Very few incidents are purely technical. This is the course about the people flying — how we make errors, how crews work together, and how to catch errors before they matter.
One dayStart and finish in a single day
Every 2 yearsRenewed on a two-year cycle
Open to allGuthrie students and visiting crews are welcome
Course content
What’s covered
- How and why people make errors — error and violation types
- Situational awareness: how it is lost, and how to rebuild it
- Decision-making under pressure and time constraint
- Communication, assertiveness and speaking up
- Crew resource management (CRM): teamwork, leadership and followership
- Effective briefings, cross-checking and sharing the workload
- Workload, stress, fatigue and complacency
- The “Dirty Dozen” human-factor traps
- Threat and error management
- Just culture, and why reporting matters
How often you need it
Human factors training is renewed every two years. One day every second year keeps you current.
Why it’s worth doing
- Catches the errors behind most incidents — the ones no checklist covers
- Better teamwork and communication, in the cockpit and in the hangar
- Underpins a working safety management system and a just culture
Beyond the cockpit
Like much of what we teach, these skills reach well beyond aviation. Learned correctly the first time and fully understood, they serve you at work, on the road and at home — wherever life takes you.
Courses run on scheduled dates through the year — see the calendar or ask us for the next intake.
Book Human Factors / CRM
One day, and you’re current. Tell us which date suits you and we’ll book you in.